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"Add Note" feature for Providers

The "Add Note" feature would be very useful if added to Providers and not just "cases." Especially with lack of ability to search "user-defined" fields in Provider Advanced Search. It would be nice to easily have notes on a provider such as: "Only...
Guest about 2 years ago in Provider Tab 1

Ability to use PDF Editor of Choice

PDFs have become a huge part of law firm workflow. Not just reading and printing, but editing them (i.e. bates numbering, redacting, etc.). There are many other PDFs editors on the market beyond Acrobat, and since Neos forces us to use Sharepoint ...
Guest over 1 year ago in  1

Group Permissions

It would be nice to have the Enable option to work horizontally. An example would be when you are in a section that every other Permission needs to be toggled to enable you could do that horizontally first and then vertically to stop the ability t...
Guest over 1 year ago in  0

NEOS Texting- 1. Need ability to "Send" photos/media and 2. Need ability to forward calls made to the text number to main office line.

New text feature is great. Suggest, adding two-way media texting. (ability to drag and drop a single image/doc to text to client). Currently only the inbound texter can send images. 2. Some people when texting have a question then decide to try ca...
Guest about 1 year ago in  2

Addressing email does not cache recipients.

When sending email from Neos, you have to manually type internal team email addresses. Can we cache those once addresses or sync the with Outlook global address book?
Guest 6 months ago in  1

Please unscramble the provider name when you click copy name and address as it is pasting the name backwards

It would be efficient for this to be corrected as I use this feature for doing my job. This use to work correctly now since update it has not worked.
Guest over 1 year ago in  3

Party Column in User-Defined Tabs with Linked Documents

For instance, we have created a discovery tab where we link discovery responses and documents. While we sort these by party, when we upload them directly through the user-defined tab (instead of in the documents tab), we cannot mark which party it...
Guest 6 months ago in  0

DocuSign: Certificate of Completion

When the signed document posts back to the file, it should include the certificate of completion from DocuSign.
Guest over 1 year ago in  0

Separate Template Name from File Name

I would like the Template Name to be separate from the file naming convention. For example: We have our Record Request document saved as Record Request but the format we name it as is: yy.mm.dd - Provider - RBF Request by Aff but when our users se...
Guest about 1 month ago in  0

Party tab or drop down in the record requests tab

I do not like making companion cases. Instead, I prefer to add all parties involved in a case to the same case. It's never much of a problem except in the record requests tab, there is no actual way to show only all requests for a specific party. ...
Guest about 1 month ago in  0