ability to save multiple emails at a time from outlook to Neos
Ability to save multiple emails at a time from outlook to Neos. and the .msg going from outlook to the case folder without having to create a new folder . This was a feature in trialworks where you could open the .msg in outlook and was promised f...
Create a prompt or action in Needles that sends a message to a user whenever a new case is created
When an intake is assigned to a staff member a notification will pop up and a sound plays. It would be beneficial to have the ability to apply to new cases. Having some sort of message be sent to staff 1 or a pop up window would help..
#124479. Fetterman and Associates. Silvia Falconi would like to see the presentation of messages in Neos to be more cleaned up when they are posted from emails. She included an email of what she means. She things the information is unnecessary.
Cloud: "Attach Files" add-in feature - Request to Accelerate
Per David Cohen at Cohen Kolodny Abuse Analytics: "We get emails with attachments non-stop, all day. The lack of this feature is creating difficulties with our document management and enabling it, would resolve those problems. I would imagine that...
Notify Multiple Staff when a Note, Message, Calendar Event
Tag another user in a note upon saving, which would give the tagged user a notification or message about that note.
- Tag a case/send a message from a case which auto-populates the case information in the message (this was a feature in a previou...