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Changing Search Design

When searching for Providers, such as Insurance Companies, the search will also pull the information in the address field. If that provider has the Insurance Company's name in the address field this will result in the adjuster appearing before the...
Guest almost 2 years ago in  0

Removing the required address in the Provider Address fields

Addresses are not always obtained at the time of creating the provider. Removing the required field would allow to enter providers and entering information later on as needed.
Guest almost 2 years ago in  0

Adding the Ability in Needles 5 to Click Enter for the Yes/No Prompt

Adding the functionality for clicking enter to select Yes/No in Needles 5 would be much quicker than using the mouse to select the Yes/No Prompt.
Guest almost 2 years ago in  1

Add Closed/Reject date for intakes

A closed or rejected date does not exist when a matter is at the intake level. While you are able to close an intake via Stage > Status, there is no reportable closed date.
Guest almost 2 years ago in  0

Can we enable "Rich Text" on the Status Tab in Needles

Can we enable "Rich Text" on the Status Tab in Needles
Guest almost 2 years ago in  0

When trying to find an Adjuster's phone, that number should appear after a single click of the insurer - not the number of the insurance company

When trying to find an Adjuster's phone, that number should appear after a single click of the insurer - not the number of the insurance company; Also the email of the Adjuster should appear -- there is no need to go all the way to the Insurance t...
Guest almost 2 years ago in  0

Neos: Add formatting options for phone numbers in Word Merge Documents

As it stands, adding a phone number tag in a merge document has the number pull as a 9 digit string with no dashes, parenthesis, or anything of the sort. Please add a tag option that allows for formats such as ###-###-####, or (###) ###-####.
Guest almost 2 years ago in  0

Fix the Timekeeping to Make it Easy to Export

The current timekeeping format is ok, a little over engineered but it's impossible to get out of Needles for use with fee motions or billing clients with the required information in an easy, simple fashion. Don't chuck it in with the rest of the m...
Guest almost 2 years ago in  0

The text message details of a text file no longer appear in the notes column of the list view of the notes tab.

The text message details of a text file no longer appear in the notes column of the list view of the notes tab. Before the April update you would be able to see this information in the body of the note and the note column of the list view.
Guest almost 2 years ago in  0

Ability to add multiple entries to the value tab at one time (neos)

This would be extremely helpful when a case settles and we have to add a break down of the settlement funds, for example.
Guest almost 2 years ago in  1