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Ideas & Enhancements
Status Planning to Implement
Created by Guest
Created on Apr 21, 2020

Cloud - Have post & send button in Outlook the same button

When sending an email in Outlook, you currently have to tag the email separately from sending the email. Would like to have the option, like in older versions, where you can just post & send email in Outlook and attach to the case.

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  • Guest
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    Oct 3, 2023

    Also be able to link to the case once its taged/posted like you could do in needles, now you cannot hope into the case after you post it

  • Guest
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    Jun 27, 2022

    Please make this change - there is so much clicking around to save an email - it needs to be streamlined. Thank you!

  • Guest
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    Jun 27, 2022

    YES!


  • Guest
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    Jun 27, 2022

    ABSOLUTELY - Please change this into 1 function! This is a pretty big oversite and should have been caught in the early planning stages.

  • Guest
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    Jun 24, 2022

    To specify the add-in would need to send the email before tagging. Tagging after sending always results with 100% working notes being tagged from Outlook. This would be similar to the way older versions functioned as they were able to send and post.

  • Guest
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    Aug 11, 2021

    Please consider adding this ASAP. Every time I send an email, I have to wait 3 seconds for Outlook to send it, then I go and tag it. It adds a lot of clunk to the workflow. I can feel the drag it puts on every workday

  • Guest
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    Apr 13, 2021

    yes

  • Guest
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    Apr 12, 2021

    yes

  • Guest
    Reply
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    Apr 12, 2021

    yes

  • Guest
    Reply
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    Apr 12, 2021

    yes

  • Guest
    Reply
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    Apr 12, 2021

    yes

  • Guest
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    Apr 9, 2021

    Yes

  • Guest
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    Apr 9, 2021

    yes.