Skip to Main Content
Ideas & Enhancements
Categories General
Created by Guest
Created on Jun 2, 2020

Cloud - Limit Case Type Access ONLY When Opening Cases

There are many cases where it does not matter what cases employees look at, and even cases where they need to be able to access cases of all types, but I only want them to be able to open cases of certain types. I want cases of all types to be able to be opened so I can't just disable the case type, but I want certain employees to only be able to open certain case types.

  • Attach files