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Ideas & Enhancements
Status Planning to Implement
Categories General
Created by Guest
Created on Sep 25, 2020

Neos - Remove 'Add Note' Button from Header

Remove the 'add Note' button from the head of the case - when suers are on the Notes tab, it is confusing because they think that is where they are supposed to cliek to ad a note.

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  • Guest
    Jun 23, 2021

    Instead of removing the case header "Add Note" button, maybe change the name to "Add Alert" or something similar (without the word "Note") to differentiate this from the Notes Tab.