Ideas & Enhancements

Ability to Tag Neos Case in Outlook Calendar Appointment from a Shared Calendar

We need to the option to tag a case when creating an appointment in Outlook Calendar for a shared calendar we have editing rights to. Currently, we can only tag a case in Outlook if it is in our calendar and not a shared calendar. If we create the calendar event in the shared outlook calendar, then we have to go back into Neos and tag the case.

  • Guest
  • Nov 25 2020
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