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Ideas & Enhancements
Categories Messages
Created by Guest
Created on Jan 20, 2021

Messages - ability to open cases from a message

While viewing message, if I need to call the client, I would need to leave the message, obtain the phone number. It would be easier to be able to 1. Call the client from the message or be able to open the case from the message.

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  • Guest
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    Jun 7, 2023

    two way access is expected by users, please provide this feature