Ideas & Enhancements

It would be really helpful if when messaging a client from Neos the responses would go back into Neos instead of going into Outlook.

It would be nice to be able to double click a case number while merely previewing a message and be able to have that take you striaght to the file. Currently, you have to completely open the message and double click the case number.

Add a button when opening or previewing a message that would open a reply window and, when that reply is sent, automatically delete the message from your inbox.

User would like a reported added to messages to be able to print out all the messages for all staff in his messages tab. Or just a print button in messages tab

It would be helpful if the Reply All button on message details was on the main screen and not under the three dot menu.

Currently, we can do action - e-mail note, to copy that whole note into an e-mail (although it's clunky bc it opens up outlook 365 etc. etc.). . . how about an action to "Copy note into new message" - so that the whole note can be copied right in...

Would be nice to be able to right click on the message in the NEOS inbox to mark it as read or delete. . . should be a simply function to add.

In Needles 4 if I wanted to clean up my messages inbox, I could select a group of messages by selecting a message 'at the top' and then scroll down to select the entire group by holding down the shift key and selecting a message "at the bottom". C...

When clicking the plus sign in the left band, it would be more intuitive if the 'Add Message' button read 'Send Message' - especially given the new message screen reads 'Send New Message'