Ideas & Enhancements

Adding Flag/Grey Header to Case Should Not Be Titled "Add Note"

"Add note" in the top right hand corner when you need to add a flagged header/grey banner is confusing with the actual Notes tab. Can it say "Add Flag" instead?

  • Guest
  • May 19 2022
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  • Guest commented
    19 May 06:15pm

    Especially when you are in the Notes tab, this is very confusing to users.