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Ideas & Enhancements
Created by Guest
Created on Apr 25, 2023

Option to open a case in Neos that an email is tagged to from outlook

Add a button to the outlook insert tab that will open a case in Neos that the selected email is already tagged to. Users would not have to pull up the add-in to see the case that the email is tagged to and then search it up in Neos just to open the case. It would save users lots of time when reviewing emails.

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  • Guest
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    Jan 9, 2024

    agree, reciprocal access to data is essential to effective efficiency