Ideas & Enhancements

Click into case from Neos Message

When previewing a message there is no way to quickly navigate to the case that the message is attached to.

Please make the case # an active link to the case itself. Right now you have to double click on the message, open it in full screen, which is not useful, before you can click the case number. Or you have to copy and search the case number itself. There is simply too many extra clicks to simply navigate somewhere.

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  • Oct 22 2020
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