Ideas & Enhancements

Neos - SharePoint Link - Back on Case Tab

With the Jan 25 Update users have to go to the Documents Tab and go to Settings to access SharePoint link for the documents of a case. Users would like to have the hyperlink in the Case Tab again for easier access.

  • Guest
  • Jan 26 2021
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  • Guest commented
    28 Jan 05:54pm

    Put the Case Folder back in an accessible spot :(

  • Guest commented
    26 Jan 04:22pm

    The Case Folder Link on the Case Tab that opened the folder in SharePoint was moved to:

    Case>Documents Tab>Settings Button>Open in SharePoint