Ideas & Enhancements
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Categories General
Created by Guest
Created on Jan 26, 2021

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Neos - SharePoint Link - Back on Case Tab

With the Jan 25 Update users have to go to the Documents Tab and go to Settings to access SharePoint link for the documents of a case. Users would like to have the hyperlink in the Case Tab again for easier access.

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  • Guest
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    |     Jan 28, 2021

    Put the Case Folder back in an accessible spot :(

  • Guest
    Reply
    |     Jan 26, 2021

    The Case Folder Link on the Case Tab that opened the folder in SharePoint was moved to:

    Case>Documents Tab>Settings Button>Open in SharePoint