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Ideas & Enhancements
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Created by Guest
Created on Mar 2, 2021

SMS on Neos

It would be really helpful if when messaging a client from Neos the responses would go back into Neos instead of going into Outlook.

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  • Guest
    Oct 14, 2022

    Having the Neos outlook plugin see the SMS and using an auto tag to flag the conversation and automatically place the response back into Neos to the appropriate case would be highly desirable. This would ensure that corresponds between staff and the client are 100% captured.