Skip to Main Content
Ideas & Enhancements
ADD A NEW IDEA

Needles 5.0

Showing 2703 of 2703

Neos Today Calendar - Only show items that are Open

As calendar events are marked as Done or Canceled, they should be removed from the Neos Today calendar as they are no longer required for the day. the user should have an easy place to go to see what is active for the day, which is what Neos Today...
Guest over 1 year ago in  0

Add Subject to Messages

We would like to see a subject option for text messages just like there is for notes
Guest 7 months ago in  0

Default to General Notes Tab

We just started using texting and that adds alot to the "all notes" we would like of we could default to the general notes tab. OR, if texts would only be saved to the text message tab and not both text and all notes.
Guest 4 months ago in  0

Copy name and address

This option works for a provider only. Please add this feature to any client.
Guest 4 months ago in  1

Click into case from Neos Message

Emailing documents from needles doesn't also tag that email when sending. There is no record of the email unless the user goes into their sent folder and tags it. The email should tag automatically or its not really useful to require extra steps t...
Guest over 3 years ago in General 0

Ability to tag delivery receipts and read receipts from Outlook to Neos

Delivery receipts and read receipts are important to a case for proof of service and need to be able to be saved to a case.
Guest 11 months ago in  1

Emoji translation in text messages

Many clients include emojis in their texts back to us, and they show up in the system as question marks (?). If the system to translate them to the correct character (or even read them into the system the way voice-assisted messaging does), that w...
Guest 7 months ago in  0

Neos Insurance Tab: Add option to duplicate, like we have on the document tab.

There may be times I will need the same insurance in a single case more than once. Duplicate would save us the time of re-entering the insurance info from scratch.
Guest about 2 months ago in  0

Add a printer friendly option to print primary checklist

Would like to print out the primary checklist in tree view so that we can share it with our team and discuss what might need to be added
Guest almost 3 years ago in Checklist 1

Email Tagging by Date and Time of Email, not time of tag

Currently, when you tag an email, it imports the information into NEOS based upon the date and time you tag the email. With multiple emails often coming in at all hours, it would be best to have the tag read from the email header and tag based upo...
Guest about 3 years ago in Integrations 3