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Needles 5.0

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QuickBooks export should be off of the value item not the transaction

In Needles 4 and 5, when someone requests a check they are requesting it off of the case expense item. They do not need to enter in the paid by or paid to and they do not need to generate the Due to Firm (DTF) from that item. Once the check has be...
Guest over 3 years ago in Accounting Integrations / Integrations 1

Special Note/Red Flag - Move the CLEAR button away from the close arrow button

It is too easy for someone to select the wrong button and delete the red flag. There is no Save button, so as soon as you click off of the special note area, your changes are saved, including deleting the entire special note/red flag.
Guest over 1 year ago in  1

Schedule Text Messages For Later Sendout

It has been requested that texting in Neos have a scheduling feature so that they can be scheduled for sendout at a later date.
Guest almost 3 years ago in  1

Notes - Email Subject Line

Automatically insert the email subject line (in the Note Subject) for the email you are tagging.
Guest almost 3 years ago in  0

Neos Premium Texting SMS templates right from the texting screen

With the Neos Premium Texting SMS we should have the ability to merge SMS templates right from the texting screen instead of having to create an checklist Automation in order to use it with all of the merging capabilities.
Guest about 1 year ago in  0

Zapier Integration Should Identify Names Already in the System

It would be great if Zapier entered leads could identify parties already entered into the system. We spent a lot of time deleting duplicates.
Guest about 1 year ago in  0

Neos: Please add Deceased or Minor indication in the case header next to the person's name

This will allow the users to very easily determine if the client is deceased or a minor without having to look on the Party tab.
Guest about 1 year ago in  0

Neos - Display Staff 2 in the case preview when searching for Cases

When searching for cases, primary staff is shown in the case preview, but it is often necessary to transfer calls to other staff of the case. It would be great to have the ability to customize what columns are shown in search results, as well as i...
Guest almost 4 years ago in General / Search 0

Notes field accessible to contacts that aren't providers

When putting a regular contact into Neos, it would be helpful to have a place to describe why this person/contact reached out or what they needed.
Guest 7 months ago in  0

Doc Gen - Auto File Name

Since the last release, when generating a document and selecting multiple recipients, NEOS auto adds the client name to the file name. It should add the provider name instead or at least remove the client name. It's already auto saving to the clie...
Guest about 1 year ago in  0