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Add Notes Section to the Work Tab

adding a note section to the work tab would be great.
Guest over 1 year ago in  0

Second Line for Provider Names to distinguish between Umbrella Corporation and Individual Practice

Many Healthcare Providers have smaller practices under larger umbrella corporations. It would be nice to be able to put a second company name identifier in. As an example: The Centers for Advanced Orthopedics has many smaller practices that are al...
Guest over 3 years ago in General 0

Neos: ability to remove Neos case # from the calendar event note

In Neos, upon saving a calendar event that has a case attached there is an event note added with the Needles Case #. This is not necessary when we don't use the Outlook calendar and do not have an option to remove this.
Guest over 3 years ago in  0

Sending messages from case - From field shows the same information as the Re/Client field

User would like the 'From' field to display the same information that;s in the 're/client' field when sending a message from case
Guest almost 5 years ago in Messages 1

Needles 5 - Add Text Styling to Note

It would be extremely useful to have access to text styling in places like the Notes tab. This would allow the client to highlight, set bold, etc on notes to better organize the information. This feature is in Neos; however, is not in Needles 5.
Guest over 3 years ago in General 0

Neos - Add Client Email, and Referred By Email to Advanced Search.

Inside of the Advanced Search's Case search type, we have access to a bit of information from the client in a case; however, there is a large amount of data that is missing, or unavailable. Some of this data includes First Party Email, and Referre...
Guest over 3 years ago in General 0

CC'ing people on text messages

The ability to cc other parties when sending a text message thorugh Neos would be nice. It posts automatically to the notes, which is great. But, copying other folks via their emails would keep them in the loop without having to look at the Notes.
Guest over 3 years ago in  0

Tagging Emails is too bulky

It would be more efficient if when you clicked on, for ex, a client's email that when you hit send it automatically posted to the notes like old Needles did and like Neos text messaging does. I spend a lot of time just posting emails to notes.
Guest over 3 years ago in  0

Whenever emailing a case document from Neos, it would be a neat feature if the recipient would also receive a link/button they could click that would automatically open the case.

So whenever someone emails me a document from a case, I then go to Neos and search the case. It would be a really neat feature if there was a button or link that came with the email that would automatically open the case in Neos without having to ...
Guest over 3 years ago in Integrations 0

Change default search type to "contains" vs. "begins with" (in grids)

"Contains" allows the user to do more specific searches. Example: Looking for specific reports - most reports start with "Displays..." so searching by "Begins with..." is of no help at all.
Guest almost 5 years ago in General 0