Ideas & Enhancements
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Premium texting email notification

There should be an option to receive email notifications for texts received through the new premium texting feature in communications center
Guest about 1 year ago in  1

Neos: Calendar Status Colors

Currently, our users cannot differentiate between an open, closed, cancelled (etc.) appointment in Neos. Please add color based on the status of the appointment as it existed in Needles 4 and 5.
Guest over 1 year ago in  0

Neos: Please make the notification bell and help icon larger

They are too hard to see and are much smaller than the rest of the Neos text.
Guest 7 months ago in  1

Tracking Support tickets or incidences

It would be extremely helpful to have a screen that allows us to see any of the tickets or incidences that we have added in the support form so we can better track what is still open and see the correspondence that has occurred. To go one step fur...
Guest over 1 year ago in  0

Ring Central's Call Log should support the ability to email the call log after it’s posted.

Ring Central's Call Log should support the ability to email the call log after it’s posted.
Guest about 1 month ago in  0

Ring Central's Call Log should support the ability to create an appointment from the call log

Ring Central's Call Log should support the ability to create an appointment from the call log
Guest about 1 month ago in  0

Ring Central should support the ability to update the contact record from detail pane

Ring Central should support the ability to update the contact record (phone numbers, emails, etc) directly from the detail.
Guest about 1 month ago in  0

Ring Central should allow all contacts associated with a case

Ring Central should allow all contacts associated with a case to appear as a selection, not just the party contacts.
Guest about 1 month ago in  0

Ring Central ability to add a new contact record directly to a case

Ring Central should ability to add a new contact record directly to a case from a button on the detail window.
Guest about 1 month ago in  0

Neos Mobile App

Add the ability to have a mobile app for easy review of Neos while on the go
Guest about 3 years ago in General 4